5-Time Messaging - Create a 5-time messaging campaign geared towards getting your message across to your customers at least 5 times as soon as customers walk in the door and even before ordering. The 5-time messaging includes the following: Outside Banner, Inside Banner, Counter top sign, Buttons to be worn by the staff Table tents on all tables .
Phone Greeting - Train the staff to answer the phones with an introduction to online ordering, informing the calling customer of the availability and benefits of MealClick.
Keep Customers Abreast - Include 3×5 or 8.5×5.5 card flyer about the availability of MealClick with every takeout order. Orders Always Ready – Orders should be ready at the specified time the customer requested. Customers who place orders online expect to have their orders ready without having to wait in line or any delays.
MealClick Features - Use all the available features that MealClick provides to maximize effectiveness and build customer loyalty. Coupons & Promotions – Take advantage of the Coupons & Promotions tool to provide your customers with even more incentives to order from you. Discounts can be generated as you desire. Customers can use a coupon number when placing orders to receive the promotion or discount.
Point System – The Point System tool is a powerful tool available to further build customer loyalty. When configured, ordering customers will earn points for every order they place based on the dollar amount spent. The more they spend the more they earn. Collected points may then be used for discounts or free meals.
Online Catering - Online Catering is also available through MealClick. The catering tool provides an easy way for your customers to place large orders and order in advance. In conjunction with the Corporate Tools and Group Ordering, providing online Catering will further increase sales.
Email Club - An email club can be created simultaneously with an email database buildup. The email club involves collecting information about customers birthday, anniversary or the likes and therefore providing you with the opportunity to attract your customers to come in the store or order online by sending them an electronic discount or coupon that can redeemed as desired.
Customer Incentives - Provide customers with incentives to use MealClick. This is extremely important especially when first introducing online ordering, since it helps customers take the initiative and order that first time and therefore getting them started. Incentives may include: Free fountain drink, $1.00 off, % discount, etc…
